Nanyang Technological University

Nanyang Business School

Nanyang Business School - Undergraduate Programmes

Course Description

BC3405 Lean Operations & Analytics

Acad Unit: 4
Pre-requisite: AB1202

Course Description:

Topics covered in the course include Toyota Production System, Lean Principles, Value Stream Mapping, Pull Systems, Lean thinking in banking and healthcare operations, and use of simulation for modeling and analyzing real life systems. The course will use a mix of lectures, case studies, and problem solving exercises, to introduce the students to the latest tools, techniques, issues and strategies in operations management.

Learning Objective

To learn analytical techniques in operations at a more advanced level. Current course builds on the understanding of basic operations and process analytics covered in BE1401 Business Operations & Processes with a focus on building the "lean" perspective in operations. Lean operations refers to the approaches that center on the elimination of waste in all forms coupled with smooth, efficient flow of materials and information throughout the value chain to obtain faster customer response, higher quality and lower costs.

Mastery of this course will require the student to be able to:

  1. appreciate the key principles/approaches of lean operations including waste elimination, increased speed and response, improved quality and reduced cost
  2. gain an understanding of the methodologies, tools and techniques necessary for analyzing, implementing, managing and continuously improving lean operations in both manufacturing and service industries.
  3. develop an appreciation of applications of Toyota Production System, Value Stream Mapping, Pull Systems, Lean thinking in banking and healthcare operations.
  4. use simulation for modeling and analyzing real life systems
  5. communicate ideas/ insights of business/operations analytics solutions